Privacy Policy — 2 ph Casino

1. 🔐 Overview & Scope

This Privacy Policy ("Policy") is issued by 2 ph Casino ("2 ph," "we," "us," or "our") and applies to all personal information collected, processed, stored, and used in connection with your access to and use of the 2 ph Casino website at https://2ph.live and all associated services, games, features, mobile interfaces, and communications (collectively, the "Platform").

2 ph Casino is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe internationally recognized data protection principles.

By registering an account, accessing the Platform, or otherwise providing your personal information to 2 ph, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the 2 ph Platform immediately.

2. 📂 Personal Data We Collect

2 ph Casino collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Identity Verification Documents

• Government-issued photo ID (e.g., Philippine passport, PhilSys National ID, SSS ID, UMID, driver's license, PRC ID, voter's ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or live photo for identity matching purposes

2.3 Financial & Payment Information

• GCash or PayMaya / Maya account details (mobile number associated with the e-wallet)
• Bank account details for bank transfer transactions (account name, account number, bank name)
• Debit card details (card number, expiry — processed securely via our payment partners)
• Transaction history, deposit and withdrawal records

2.4 Account & Gaming Activity Data

• Username and account credentials (passwords are stored in encrypted form and never in plain text)
• Gaming history, bet records, game preferences, and session data
• Bonus and promotion usage history
• Responsible gaming settings (deposit limits, self-exclusion status)
• Customer support interaction records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and duration
• Cookies and similar tracking technologies (see Section 9)

3. 🔍 How We Collect Your Data

2 ph Casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar technologies.
• Third-party sources: Identity verification data from KYC service providers; payment transaction data from payment processors (GCash, Maya, banks); fraud detection data from security partners.
• Publicly available sources: Where permitted by law, we may supplement your data with information from publicly available sources for fraud prevention or regulatory compliance purposes.

4. 🎯 Purpose of Data Processing

2 ph Casino processes your personal data for the following specific, legitimate purposes:

5. ⚖️ Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules, 2 ph Casino processes your personal data on the following legal bases:

• Consent: Where you have given your explicit, informed consent to the processing of your personal data for a specific purpose (e.g., marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity: Processing necessary for the performance of the contract between you and 2 ph Casino (i.e., the Terms & Conditions), including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations under Republic Act No. 9160 (as amended), and NPC directives.
• Legitimate Interests: Processing necessary for the legitimate interests of 2 ph Casino, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by your rights and freedoms.

6. 🤝 Data Sharing & Disclosure

2 ph Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash (Mynt), PayMaya / Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services engaged to assist with age and identity verification in compliance with regulatory requirements.
• Game Software Providers: Licensed game providers whose games are available on the 2 ph Platform, to the extent necessary for game operation and integrity monitoring.
• Fraud Prevention & Security Partners: Third-party security and fraud detection services engaged to protect the Platform and its users from fraudulent activity.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other competent Philippine government authorities, where disclosure is required by law or regulatory directive.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by 2 ph Casino, subject to professional confidentiality obligations.
• Corporate Affiliates: Entities within the 2 ph group of companies, where necessary for internal administrative purposes, subject to equivalent data protection standards.

7. 🗂️ Data Retention

2 ph Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 2 ph Casino's data disposal procedures. Where data is required to be retained for ongoing legal proceedings or regulatory investigations, retention will be extended accordingly.

8. 🛡️ Data Security Measures

2 ph Casino implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the 2 ph Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Passwords are stored using strong one-way hashing algorithms and are never stored in plain text.
• Access Controls: Access to personal data is restricted to authorized 2 ph personnel and service providers on a strict need-to-know basis. All access is logged and monitored.
• Secure Infrastructure: The 2 ph Platform is hosted on secure, regularly audited server infrastructure with firewalls, intrusion detection systems, and regular vulnerability assessments.
• Payment Security: Financial transactions are processed through PCI-DSS compliant payment partners. 2 ph Casino does not store full payment card numbers on its own systems.
• Staff Training: All 2 ph personnel who handle personal data receive regular data privacy and security training.
• Incident Response: 2 ph Casino maintains a data breach response plan. In the event of a personal data breach that poses a real risk to your rights and freedoms, we will notify the National Privacy Commission and affected individuals in accordance with NPC Circular No. 16-03.

9. 🍪 Cookies & Tracking Technologies

2 ph Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences and settings (e.g., language, display preferences) to provide a more personalized experience on 2 ph.
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us understand usage patterns and improve our services. Data collected is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats on the 2 ph Platform.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 2 ph Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

10. ✅ Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2 ph Casino. To exercise any of these rights, please contact our Data Protection Officer (see Section 14):

2 ph Casino will respond to all data privacy rights requests within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it. We may request proof of identity before processing any rights request.

If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. 🔞 Minors & Age Policy

The 2 ph Casino Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 2 ph Casino does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age verification is conducted as part of the account registration and KYC process. If 2 ph Casino discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions.

Parents and guardians who believe that a minor may have registered on the 2 ph Platform are encouraged to contact our support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

12. 🌏 Cross-Border Data Transfers

In the course of providing its services, 2 ph Casino may transfer your personal data to recipients located outside the Republic of the Philippines, including to game software providers, KYC verification partners, and cloud infrastructure providers whose servers may be located in other countries.

Where such cross-border transfers occur, 2 ph Casino ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the NPC;
• Implementing contractual clauses that require the recipient to protect your personal data to standards equivalent to those required under Philippine law;
• Obtaining your explicit consent to the transfer where required by applicable law.

13. 📝 Amendments to This Policy

2 ph Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform, and the "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the 2 ph Platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically. The most current version will always be available at https://2ph.live/privacy-policy.

14. 📧 Contact Us & Data Protection Officer

2 ph Casino has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

• Data Protection Officer: 2 ph Casino DPO
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 calendar days of receipt of your request

For general inquiries about your account, deposits, withdrawals, or gaming services, please contact our customer support team via live chat on the 2 ph Platform or by email at [email protected].